A: YZ Wash and Dry is open 24 hours a day, 7 days a week for your convenience!
A: Yes! We offer 24-hour support. For the quickest response, we prefer you WhatsApp our hotline at 012-3149943, and we will get back to you ASAP. Nevertheless, in cases of emergency, please feel free to give us a call.
A: Yes, YZ Wash and Dry is a self-service laundrette designed for easy use!
A: It's super simple!
A: Drying is just as easy!
A: Nope! We provide FREE detergent and softener with every wash, so you don't have to worry about bringing your own.
A: We offer two convenient payment options:
A: Our prices vary by machine size and temperature:
A: Our dryer prices are:
A: Yes! Additional drying time is available for RM1.00 for both 15 KG and 20 KG dryers.
A: You can wash and dry a wide range of items, including: Curtains, Fluffy Toys, Towels, Blankets & Bedding, Pillows & Cushions, and Comforters/Quilts.
A: Yes, for safety and proper machine function, please DO NOT wash or dry:
A: Absolutely! Our premise is equipped with CCTV surveillance for your safety and peace of mind.
A: To ensure a pleasant experience for everyone, please:
A: While we strive to provide a safe environment, please note that you use our facilities at your own risk. YZ Wash and Dry Laundry will NOT be responsible for any damage or loss while using our machines or within the premise. Please take care of your personal belongings.
A: Ensure the door is fully closed and press the start button firmly again. If it still doesn't work, please call or WhatsApp our hotline.
A: Wait a few minutes as some machines have a delay. Check if the cycle light is off. If it remains stuck, please do not force it and call or WhatsApp our hotline.
A: Ensure you haven't overloaded the dryer. You may need to select a hotter or longer cycle, or add more drying time for bulky items. If you believe the machine is malfunctioning, please call or WhatsApp our hotline.
A: Please call or WhatsApp our 24-hour hotline at 012-3149943 immediately and provide details of the issue and the amount inserted. Do not attempt to force the machine.
A: Please contact or WhatsApp our 24-hour hotline at 012-3149943 immediately with your transaction details (time, amount, and the machine number if possible).
A: As our premises are not manned, please call or WhatsApp our hotline at 012-3149943 as soon as possible. While we are unable to actively locate items, we can assist you by reviewing CCTV recordings to help you determine your next course of action.